A23: Hamilton, Ontario: Achieving Accountability Using Truly Integrated Maintenance Management


Files:
PowerPoint Presentation [PPT]

Summary:
Since its implementation of ARCHIBUS, The City of Hamilton is managing 50% more work orders and expects to double that in the near future. Even with the expanded workload, the City of Hamilton has achieved a balance between the needs of IT and its users with the corporate strategic vision. This has been accomplished by leveraging the distributed data-gathering ability of ARCHIBUS with its executive reporting capabilities. As a result, the City can analyze key performance indicators and perform robust statistical analysis to ensure workload and staffing accountability, maintenance mandate compliance, and seamless business processes.

Learning Objectives:

• Achieving accountability - how ARCHIBUS addresses the value proposition from staffing to management decisions
• Improving integration - learn how to truly integrate all your business processes, from on demand to preventive maintenance
• Complying with legislated reporting - how ARCHIBUS assists in achieving corporate or government requirements

Management-Intermediate

Presenters:
Chris Phinney, Application and Systems Support Technician, Public Works Department, City of Hamilton, Ontario, Canada
Dave Fedy, President, Tiree Systems