Join us in congratulating the 2008 Winners of the ARCHIBUS Awards of Excellence!

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TIFM Business Alliance Award

To the organizations that, together with ARCHIBUS, are creating tools and systems that enable the most effective and efficient Business Practices. These international companies are having a global influence on the healthy growth of the FM automation industry.

• Fortune 10 Bank and Visser Software Services
  
  Rationale: Have achieved a remarkable global deployment from their conversion of legacy systems into ARCHIBUS, to the synchronization of data and drawings from around the world.

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Application Excellence Award

This award is being presented to the organizations that have demonstrated a unique, innovative application of the ARCHIBUS software to their company's own needs and overall structure. All of these organizations can be viewed as explorers and visionaries who, early on, had the courage to "push the envelope" and "see outside of the box." None of them are new to the challenges and rewards of TIFM.

• Philip Morris International
  
  Team: Yves Streuli, Corinne Wagner, Aurelien Mophou, Frederic Ah-Kit, Pierre Maneint, Michel Vernaz
  Rationale: Philip Morris selected ARCHIBUS in 2005 as its central platform where are concentrated all RE/FM processes. From the International headquarters in Switzerland, this application has been integrated with the HR system and other systems like Security and eCash systems. An innovative application called "Infopoints" based on Way Findind and people Finding has been also developped with Archibus integration.
  The system development and technical evolution is directly realized by Philip Morris "IS" team with the support of AOS Aremis.
• MetLife — Enrique Cabrera and Tina Heintz
  
  Rationale: For the past year, MetLife have been using the Work Request functionality to manage their Space Management requests and changes. This has provided them the ability to not only measure the number and types of requests, but also track the response time. As a result of the data being reported, MetLife are able to identify areas for improvement in their current processes and have become a more efficient and Strategic organization.
• eBay — Bob Worthen, Tony Genelza, Jackie Serrano, Laura Chong
  
  Rationale: eBay have been a long-time user of ARCHIBUS. Under the leadership of Bob Worthen, they have begun leveraging and expanding the initial space management system into new functional areas and new geographies. The system is expanding to incorporate many common CAFM functions including move management and ultimately work order management. These activities are consolidated into clearly defined Web Central processes and roles. Integrations with SAP and Remedy, amongst other corporate systems, allow the seamless transfer of information from disparate systems with ARCHIBUS acting as the system of record in many instances. Ultimately, the eBay team is taking a basic regional space management solution and creating a framework for a global enterprise management tool.
• Paschi Gestioni Immobiliari — Roberto Cagneschi
  
  Rationale: Paschi Gestioni Immobiliari (PGI), owned by the Italian Banking Group Monte Paschi di Siena, manages 2.5 million square meters (over 26.9 million square feet) of real estate, providing facility services to 2,100 bank branches. About a year ago, PGI launched a reengineering project of its facility processes, implementing ARCHIBUS, in order to achieve the efficiency and optimization targets foreseen in the 2006-2009 strategic plan, as well as meet the compliance prescriptions of Basil II regarding risk management. The use of ARCHIBUS enables PGI to both utilize new and more appropriate functions for managing the primary operational processes and automate the existing manual processes.

  Demonstrable improvements: On top of the obvious advantages of reengineering and automation, the expected outcome is a significant increase in internal process efficiency, given by a better service provider response time and a 20% decrease in staff.

• Ferservizi — Massimo Ristoratore
  
  Rationale: Ferservizi, owned by the Italian Railway System Group, deals with facility management services, either provided internally or outsourced. Its organizational structure, specifically designed for managing and maintaining the Railway real estate assets, guarantees the operational efficiency and value generation needs of the stakeholders. With 7 million m2 managed, 151 thousand pieces of land, 85 thousand buildings in about 3,000 counties, 16 thousand Km of railway tracks, for a € 23 billion total asset value: these self-explaining figures show the importance of a continuous real estate inventory and the relevant need for a centralized and integrated facility information system.

  Innovative application: In this first phase of the project ARCHIBUS implementation has encompassed the following processes: Space Management and Layout Planning, Planned and Repair Maintenance, Moving, Building Condition Assessment and Environmental Sustainability, Space planning, focused on containing facility costs.

  Demonstrable improvements: ARCHIBUS processes were synchronized and integrated with multiple systems, such as: accounting; SAP/REM (asset value);HR system: every employee (98.000 Group employees) is registered on a custom HR system, but synchronized with ARCHIBUS, that updates their location; and document management (FILENET).

• Ford Land UK
  
  Rationale: Ford Land have used ARCHIBUS for many years, stretching ARCHIBUS' Space Management features to their full extent to exactly fit Fords space management requirements, right down to workstation level. Ford have continually kept to the latest release of ARCHIBUS, improving productivity year on year. Ford are constantly pushing the boundaries, which now include Building Operations. As one of Excitech's longest standing customers, Ford have had much input into ARCHIBUS and Excitech's development road map.
• Internal Revenue Service — Kathleen Foy
  
  Rationale: Kathleen Foy is the Project Manager and driving force behind the ARCHIBUS-based Graphic Database Interface (GDI) system at the IRS. GDI currently tracks the real estate and facilities-related information for the IRS’s 730+ facilities encompassing over 28 Million square feet and housing the over 100K employees. The system employs a personalized Move/Add/Change (MAC) process to maintain all employee location information and is integrated with the GSA Rent Bill process to attribute rent to over 16,000 Cost Centers within the IRS based upon actual space occupancy. As the GDI project progresses, the IRS Team is looking at many other uses for the GDI product including supporting the agency's asset management planning efforts in compliance with Executive Order 13327, supporting the agency's Environmental Management Program, the tracking of Safety and Occupational Health information within the organization, managing Building Operations at delegated sites, collecting and maintaining condition assessment information, managing the Telecommunications infrastructure within the organization, and leveraging the room reservations and hoteling features to track the space requirements of part-time employees, telecommuters, and flexiplace employees. To support these functions, the GDI system will share information with over 20 existing IRS information systems. Kathleen spearheads all of these initiatives and is continually looking for ways to leverage the diverse functionality of ARCHIBUS to the increased benefit of the IRS.
• National Museum of Science and Industry (UK)
  
  Rationale: They have recently undergone a major enhancement of the ARCHIBUS product, moving from their traditional core areas of Space and Asbestos Management into CMMS. The Museum recognized the benefits of having a single shared database for all their Facilities and Estates Management operations and with the help of Mass, have transferred data and histories from their existing CMMS which is FSI Concept. They have also been innovative in the implementation of state of the art handheld solutions for the management of maintenance work orders.
• Lanarkshire NHS Trust
  
  Rationale: In partnership with Health Facilities Scotland, they have begun using the power of ARCHIBUS to pro-actively manage their Cleanliness regime according to Government-set legislative standards. Handheld solutions are used to provide auditors with an easy to use application that collects data referring to end user definable audit checks. This is then routed to a central ARCHIBUS database which allows the administrator to create output files and ARCHIBUS reports that are then forwarded to the Scottish Health Minister for approval. The second phase is to look to roll out the solution to all 16 Scottish health boards.
• GENERALI Groupe — Nathalie Maurer
  
  Rationale: GENERALI has set ARCHIBUS as its central space optimization and moves management system. They've adapted an integrated "large moves" process in the ARCHIBUS technology. GENERALI is able to drive a complete move process through ARCHIBUS. From a "target" situation, GENERALI can define a retro phased process to reach the initial situation back. The system manages also the day-to-day on going changes which occur along the project and which can impact the next move phases.

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Distinguished User Award

This award is presented to an organization or an individual who has provided sustained leadership in its FM automation practices and implementation.

• Internal Revenue Service — Pam Schaa
  
  Rationale: Pam Schaa, Program Manager for the Graphic Database Interface (GDI) system (based on ARCHIBUS), has demonstrated tremendous leadership during the implementation of GDI. Pam was responsible for development and implementation of a comprehensive program management plan to address policy, process and procedural requirements associated with implementation and management of the system. Pam led a team of 14 CAFM Program Managers to implement the system and move the IRS from a manual, spreadsheet-based environment to one based on standardized data collection and data management practices. Through her leadership and personal commitment, the IRS was able to successfully deploy the application and overcome the significant challenges associated with collecting and maintaining data associated with an initiative of this size and scope--tracking 750+ facilities encompassing over 30 Million square feet and housing the over 100K employees.”
• State of Missouri — Therese Fick
  
  Rationale: Coordinating over one-hundred state owned sites to move from their old building operations system to ARCHIBUS was a daunting task. Therese Fick, State of Missouri’s Director of Facilities Information Management, stepped up to the challenge. Therese scheduled and coordinated the move of the data from the 119 sites to Talisen Technologies and helped direct communication from the end-user to the business partner. Therese was also able to secure training sites all across the state and schedule group training for all sites. Thanks to her diligence over 300 new ARCHIBUS users were successfully trained in six months! Over the last 10 months Therese has been an integral resource for the rest of the State of Missouri users. Her leadership and product knowledge has led to the successful integration of the Building Operations Module into the State of Missouri’s overall facility solution.
• City of Hamilton — Chris Phinney
  
  Rationale: Mr. Phinney has been instrumental in promoting and expanding the ARCHIBUS system at the City of Hamilton. He has pro-actively pursued data consolidation and efficiency gains by leveraging the ARCHIBUS framework.
• Parsons at NASA Goddard Space Flight Center — Mike Parmenter
  
  Rationale: Mike has been working with ARCHIBUS at Goddard Space Flight Center (GSFC) since it was implemented in 2003. He is a key member of the CAD Team and interacts with ARCHIBUS on a daily basis using the AutoCAD Overlay. His updating of the drawings used by ARCHIBUS and creation of ARCHIBUS Reports using drawings, have been key to its successful deployment at Goddard. Mike's current work on the Customized ARCHIBUS HVAC Module, using Zones, has been instrumental in cost savings to the Center. He also helped in the successful creation of a First Responder Module using Web Central.
• The Children’s Hospital of Philadelphia — Greg Conicello
  
  Rationale: Excellent commitment to the development and promotion of ARCHIBUS and CAFM as it relates to the care of children. Greg has demonstrated the highest level of professionalism in the use and development of ARCHIBUS. He demonstrates great leadership to his staff and fosters a positive attitude among all users of ARCHIBUS. I'm very proud to be his associate manager.
• Umpqua Bank — Belinda Walker
  
  Rationale: As Program Manager from Umpqua Bank and Consultant CFI point of contact on the recent ARCHIBUS 16 implementation, Belinda has demonstrated remarkable understanding of the capability and value of the system. She has also impressed us by her “Can Do” attitude and dedication to completing our shared goal. In today’s world of doing more with less, her capacity to find a creative solution to a tough challenge was a joy to watch. It actually motivated us to work harder knowing she was putting in the extra effort. Belinda, we literally could not have done it without you!
• University of Surrey — Andy Barnett
  
  Rationale: Andy has successfully overseen the expansion of the solution from Space management to CMMS and project management over the last 3 years. His support in moving the solution forward within the University teams has been invaluable. Andy has recently been influential in introducing the solution to many different departments within the organisation such as Security Department with the creation of an incident logging application and Health & Safety Department who are now using ARCHIBUS for the storage of Disabled Access information.

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TIFM Best Practices Award
To the individual or team whose facility management approach has had a substantial, positive effect that has contributed to the success of many organizations.

• Capital One Bank — Steven Hebert
  
  Rationale: Steven, having survived Hurricane Katrina standing by his team and facilities, also exemplifies TIFM Best Practices. Steven’s continued vision and approach towards the growth and expansion of the ARCHIBUS system demonstrates his commitment to Best Practices. Through hurricanes and mergers and acquisitions, Steven’s charter to apply a systematic approach and utilize IWMS tools to best manage his resources continues to drive his organization toward excellence.
  
  
• FORTIS — Herman Gijs
  
  Rationale: FORTIS have defined an advanced space occupancy indicators principle to optimize its main RE/FM cost driver which is the square meter. FORTIS uses ARCHIBUS for more than 10 years with a large scope of functionalities to manage his Belgian portfolio.
• Advanced Micro Devices, Inc. — Bill Conley
  
  Rationale: The AMD facilities organization understands the requirements for successful best practices. The AMD organization has committed to the utilization of Building Operations, Space Management, Move Management, Lease Manage and Strategic Master Planning domains from ARCHIBUS. Although team members are located from coast to coast across the US and Canada, they have come together to understand each others’ requirements and have a commitment to having one unified platform for IWMS. They work together very well, have maintained a positive outlook, and have a strong commitment to building best practice methodologies for their company.
• Vancouver Coastal Health — Brian Rosler, Keith Gillingham, and Sophia Lin
  
  Rationale: VCH have taken the strength and power of their robust CAFM deployment to extend the ARCHIBUS vision from spatial repository to key strategic tool for managing VCH projects across their enterprise. Unable to wait on processing time and delays from their corporate procurement system, the ARCHIBUS Web Central Project Management activity is now the solution for tracking fast-moving projects in a uniform collaborative environment. Vision and determination were critical to the VCH Corporate team in getting the right solution for their users.

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TIFM Visionary of the Year Award

To the individual whose vision and ideas exemplify the most innovative, far-seeing technical possibilities and strategies for TIFM automation. General Motors Corporation — Paul Drotar Rationale: Paul conceived and managed the implementation of an information system to support GM’s FM business globally. With strong management support, he created a team to design, implement and manage a system that has become part of the GM FM culture. This system is used not only for space and location management but also for moves, project management tracking, portfolio planning, and engineering programs such as asbestos tracking, roof leak response, and mobile equipment tracking. The highlights of Paul's accomplishments: He drove common process and use of the data as part of the organizational culture He implemented, in a consistent format, a portfolio of 200+ million sq. ft. which is still growing At the same time, he expanded the "total information" of the system from just space to Project Tracking, moves, strategic planning, and more He led global adaptation - language, culture, and business-wise He set up centralized support to help absorb operational impact of system use and maintenance.

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Meeting Place of the Year Award

Meeting places for users' groups of the most historical or public significance.

• Mid America ARCHIBUS User's Group; Shelter Insurance Newcomer School
  
  Rationale: This replica of the one-room school house is the focal point of the Shelter Insurance property gardens. It was built on the grounds in 1974, as a replica of a mid-19th century school house near Brunswick, MO.

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Golden Circle Award

Awarded to an organization or an individual whose facility management practices contribute to creating and managing productive work environments and support objectives of the corporate business plan. These organizations and individuals demonstrate consistent and outstanding facility management strategies resulting in improved quality of service and facility effectiveness, and their efforts contribute to the overall profitability of their organizations or those which they service.

• PNC Realty Services — Terry Maruca, Ray Pader, Leo Augustyniak, John Ponter
  
  Rationale: PNC continue to improve the quality of service and effectiveness which their customers have come to expect. With so many of their desktop users connecting from remote locations around the country, the speed of accessing ARCHIBUS had become a major concern. After setting up a Remote Desktop environment, not only have they improved response time significantly, they have also eliminated the need for Silent Installs to such a large user-base.
• Ferservizi — Massimo Ristoratore
  
  Rationale: Ferservizi, owned by the Italian Railway System Group, deals with facility management services, either provided internally or outsourced. Its organizational structure, specifically designed for managing and maintaining the Railway real estate assets, guarantees the operational efficiency and value generation needs of the stakeholders. With 7 million m2 managed, 151 thousand pieces of land, 85 thousand buildings in about 3,000 counties, 16 thousand Km of railway tracks, for a € 23 billion total asset value: these self-explaining figures show the importance of a continuous real estate inventory and the relevant need for a centralized and integrated facility information system.
• Paschi Gestioni Immobiliari — Roberto Cagneschi
  
  Rationale: Paschi Gestioni Immobiliari (PGI), owned by the Italian Banking Group Monte Paschi di Siena, manages 2.5 million square meters (over 26.9 million square feet) of real estate, providing facility services to 2,100 bank branches. About a year ago, PGI launched a reengineering project of its facility processes, implementing ARCHIBUS, in order to achieve the efficiency and optimization targets foreseen in the 2006-2009 strategic plan, as well as meet the compliance prescriptions of Basil II regarding risk management. The use of ARCHIBUS enables PGI to both utilize new and more appropriate functions for managing the primary operational processes and automate the existing manual processes.
• FORTIS — Herman Gijs
  
  Rationale: FORTIS have defined an advanced space occupancy indicators principle to optimize its main RE/FM cost driver which is the square meter. FORTIS have used ARCHIBUS to manage his Belgian portfolio for more than 10 years with a large scope of functionalities.
• EniServizi — Giovanni LaBella
  
  Rationale: EniServizi, the real estate/facilities management arm of Italian oil and gas production giant Eni, is recognized for its far-sighted Gestioni Immobili Project (GIM), an ambitious real estate management project for the company’s many properties. The GIM Project’s goal is a continuous improvement process to increase service quality while progressively reducing costs. That is being accomplished through two strategies: continuous innovation, obtained through complex and comprehensive initiatives as well as through specific identified and targeted actions; and standardization and process integration using best practices. This includes the implementation of a comprehensive suite of ARCHIBUS applications that finally collected real estate/facilities management data into a centralized database and integrated it with corporate ERP systems, replacing an obsolete Tririga implementation.

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Best Customer Service and Support Award

Awarded to the ARCHIBUS Business Partner who has demonstrated consistent, exemplary service and support of a client’s ARCHIBUS implementation, providing both technical and business expertise.

• James Castruccio; Talisen Technologies, Inc
• Jane Bullock; ARCHIBUS Solution Centers – RT
• Rick Martin; OnLine FM
• Deb Thompson; ARCHIBUS® Solution Center - Environment + Sustainability Services
• eFM Srl’s Customer Service Department, including:
  • Giuseppe Capicotto
  • Alessandro Sassi
  • Riccardo Rossini
  • Daniele Di Fausto
  • Paolo Casadio
  • Antonio Scorziello

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ADN/Developer of the Year

Presented to the ARCHIBUS Developer(s) who excels in developing and marketing add-on modules to the ARCHIBUS family of products, on a global basis.

• ARCHIBUS® Solution Center - Environment + Sustainability Services
  
  Rationale: ARCHIBUS’ Total Environmental Asset Management System (TEAMS) provides a new Web-based, 17.1 enterprise-wide solution for mitigating risk and facilitating efficient environmental asset management. TEAMS enables users at all levels of an organization to quickly and easily report on, or review the condition of their environmental programs.

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Best Technical Support Contributor and Team Player

Presented to an individual in the ARCHIBUS community who has most contributed to the problem resolution and product improvement efforts of the ARCHIBUS Technical Support Team with regular Wish List items and follow-up feedback always in an amiable and pleasant manner.

• Excitech — Jamie Webb
  
  Rationale: With the help of Jamie’s detailed testing and problem descriptions, ARCHIBUS Customer Service and Development teams were able to identify, reproduce and finally resolve a number of serious drawing report issues in the ARCHIBUS enterprise application.

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ARCHIBUS Top Gun Award™

To the individuals who consistently perform ARCHIBUS-related facilities management automation and infrastructure management activities at the pinnacle of professional ability. These individuals show exemplary technical, management, and communication skills in the design, implementation, maintenance, and redeployment of ARCHIBUS.

• Greg Landgraf — CFI (Innovative solutions for USAA)
  
• James Castruccio — Talisen Technologies, Inc (Energy management)
  
• Dan Miller — Pyramid (ESRI integration)
  
• Carlos Ciatti — Tiree (RIM development)
  
• Alexander Weber — ASC Germany (Web Central development)
  
• George MacBeth — ARCHIBUS® Solution Center - Environment + Sustainability Services
  
• Jan Katolik — IKA (Web Central development)
  
• Bart Timmerman — AOS AREMIS (beta testing and general enthusiasm for new releases of ARCHIBUS)