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Alvin Clark
Manager
Facilities Information Systems
Georgia State University used ARCHIBUS to transition non academic buildings like banks and theatres into their facilities portfolio. Georgia State University has 64 buildings and 8.3 million square feet of space. It uses ARCHIBUS' facilities management software to manage that space, plan strategic moves throughout the university, and validate accreditations.
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Lorenzo Gusman
Manager
Maintenance & Technical Services
How did Turin Airport create more efficient cost tracking? Using ARCHIBUS' facilities management and space planning software. One of the benefits of ARCHIBUS as seen by Turin Airport is cost tracking with vendors so they know how much money is left on a contract. Coming next for Turin Airport is a complete integration with GIS systems and completed space management functions.
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Paul Fitzgerald
Senior Director
North America Facilities & Real Estate
ARCHIBUS manages over 12 million square feet for EMC's global portfolio. Space management supports space chargeback allocation. One of the biggest changes seen by EMC after implementing ARCHIBUS was information and data consistency across geographies. It also helped them prepare for and recover from the economic recession in 2008.
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Harvey Johnson
Program Analyst
With 8.3 million square feet of space being managed with ARCHIBUS' facilities management software, Georgia State University now processes 2,000 work orders per month, campus wide. Georgia State University has transitioned from a call-center structured reporting system for work orders to a web based entry system with support of a call center. Learn how ARCHIBUS Connectors allow Georgia State University to marry facilities data with HR and payroll data, and how it can easily produce space reports for the Master Planning Committee and others.
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Pietro Fiorani
Manager
National Service
Coca-Cola HBC Italia chose to buy ARCHIBUS to save money. They succeeded at this by renegotiating service contracts. ARCHIBUS data was analyzed and service contractors were required to tailor contracts to Coca-Cola's needs. Additionally, ARCHIBUS brought flexibility by keeping track of Service Level Agreements (SLAs), contracts, and real estate. Most recently, ARCHIBUS software helped Coca-Cola Italy decide whether or not to relocate its headquarters' building. Learn how they made the very difficult decision.
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Jay McGlasson
Project Manager
E-911
Learn how Caterpillar integrates ARCHIBUS' facilities management software with its E-911 program. Following State requirements in Illinois that personnel need to be able to be located in large buildings or on campuses, Caterpillar integrated ARCHIBUS to achieve its goal and is now taking the program across the United States. After launching a pilot program of 20 million square feet, Caterpillar expanded the program to 76 million square feet with further expansions planned into 13 states.
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Karen Abel-Co
Space Inventory Technician/Administrator
"ARCHIBUS helped increase our data accuracy and reporting, as well as increase our efficiency by cutting down all the other unnecessary steps in updating our inventory and floor plans. We have about 480 structures that we track, a little over 1400 CAD floor plans that we maintain, and we track about 17.2 million square feet of space – and that doesn’t include the buildings currently under construction. Just the time alone spent in updating our floor plans and space inventory database was reduced by an average of 25 to 30%."
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Rick Jorden
Director of Design
Real Estate, and Construction
JM Family Enterprises uses ARCHIBUS' facilities management software to stay organized and provide professional reporting to stakeholders throughout the organization. Space Allocation and Management has been made simple and quick with ARCHIBUS instead of the "nightmare" JM Family Enterprises went through in the past. Additionally, Move Management was simplified, which was critical for the over 100 personnel moves per month.
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Scott Shader
Senior Director
Space Management & Planning
University of Massachusetts Medical School uses ARCHIBUS as a "customer facing" application to provide people the answers they need and want about the facility. Led by Scott Shader, UMASS Medical School embarked in a massive GIS Systems Software integration into ARCHIBUS.
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Steve Gladson
Manager
Planning, Design, & Facility Construction
Alliant Energy has been using ARCHIBUS for ten years and started with the Space Planning Application. In 2010 Alliant Energy added the Move Management application. In 2011 Alliant Energy started using ARCHIBUS to manage work requests. Most recently, Alliant Energy rapidly created and deployed a plan to house 120 new workers in its Headquarters using ARCHIBUS Facilities Management Software. Learn how they did it.
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Murray Hunt
Manager
Integrated Workplace System Services
With over 225 active schools, the Calgary Board of Education uses ARCHIBUS' facilities management software for space management. Managing 14.5 million square feet to service 100,000 students was a daunting task prior to implementing ARCHIBUS. ARCHIBUS has allowed the Calgary Board of Education to complete over 30,000 work orders per year with plans to expand the number significantly in the upcoming years by implementing preventive maintenance plans. The most visible business result from implementing ARCHIBUS has been around work orders. Before ARCHIBUS, the minimum time to alert a tradesperson of a work request was 3 weeks, today it takes three days.
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Yves Streuli
Manager
General Services Real Property
Philip Morris International has been using ARCHIBUS' Facility Management Software for over a decade. Its goal is to use its space most efficiently. ARCHIBUS has helped Philip Morris make strategic decisions by housing all information in one place instead of disparate data silos. Additionally, ARCHIBUS eased the process of integrating third party data from HR and payroll systems.
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Massimo Varani
Senior Manager & Project Manager
Eni has been using ARCHIBUS for over 6 years, starting with Building Operations, Space Management, Project Management, and completed an integration with SAP. Eni is managing 400,000 square meters across 35 sites with ARCHIBUS. In 2010 Eni completed a classification of every asset into one of three categories: administration, technical, and safety. ARCHIBUS has been instrumental in taking this classification system global and producing Key Performance Indicators across the organization.
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Melanie Gombos
Sarasota Country School District
"It provides a one stop shop for many processes. So many processes shared the same data set and it provides a more streamlined efficient process in many of our department..."
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Robert Rives
Facilities Manager
City of Kansas City, Missouri (2012)
Recently implementing ARCHIBUS, The City of Kansas City first rolled out the Building Operations application followed by Space Management, Move Management, Real Estate, and Lease Management. Before ARCHIBUS the City operated on 3x5 index cards. The City has streamline and improved customer service, and has found $250,000 previously uncollected. Most recently the City was awarded two gold certificates and one silver from The Kansas City Industrial Council for Sustainability.
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Paul Larkins
Director of Corporate
Planning & Construction (2012)
With over a decade of use with ARCHIBUS, Unum started with Space Planning and Management, and has added to that Building Operations, Real Property and Leasing, Cabling, Condition Assessment and more. Completing 90,000 work requests annually, ARCHIBUS has allowed Unum to reduce its space significantly. Before ARCHIBUS, Unum utilized over 4.5 million square feet of space, and today use just under 4 million square feet. Learn how they completed this space transformation.
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Tamara Hedikamp
Manager
Planning, CADD, Move Management
Learn what Ford Land plans to do with its brand new ARCHIBUS implementation of Space Management and Asset Management. Ford Land plans to integrate its various systems into ARCHIBUS as its system of record.
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Robert Rives
Facilities Manager
City of Kansas City, Missouri (2011)
"We conducted a $6 million energy conservation project and ARCHIBUS was a part of that implementation. Because we are able to take better care of our equipment and extend the life cycle of that equipment, it runs more efficiently which means that it [better maintenance through the Building Operations Management application] can also be thought of as energy conservation measure."
"With ARCHIBUS we no longer have lost work orders on 3x5 cars that wind up in someone’s shirt pocket, on a service cart, or lost off the edge of a desk. Now we have a better way to track, monitory and verify that work is getting accomplished."
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Paul Larkins
Director of Corporate
Planning & Construction (2011)
"ARCHIBUS has benefited my life and the entire organization by automating everything we’ve done and by created a lot of efficiencies we haven’t had in the past…If you read the press release, we’ve saved four million dollars."
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Joseph Richardson
Manager
Space Planning & Management
"The best thing about the system is that it identifies all our space down to the room level, type, and function – which is, again, important for regulatory compliance."
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Joey St. Jacques
Facilities Supervisor
"We get great gains in productivity using the software…It was the old Excel spreadsheets that we were using and now we have dashboards with ARCHIBUS, which gives us real live data – and its accurate data – and that was one of the problems we had over the years."
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Andy Porter
University of Cincinnati
"The number one business advantage of using ARCHIBUS is the relational database that holds many important different pieces of data for us... and having the planners have access to all that information allows them to make decisions for future building processes much more easily."
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Thomas Michel
Principal Director
General Administration
The European Patent Office has been using ARCHIBUS' Facilities Management Software for over 5 years. The EPO chose ARCHIBUS after a market analysis of available IWMS Solutions. The EPO has integrated its ARCHIBUS implementation with both its HR System and its Payroll System, SAP. Learn the power of the data they can now access!
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Mike Chamberlin
Johnson County Kansas
"Over the past ten years ARCHIBUS has provided us with a means of tracking our space... the big benefit is knowing what we've got and having ARCHIBUS allows us to know what we've got."
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Ralph Linne
Hamilton County, Ohio
"We use [ARCHIBUS] for everything from tracking our fleet management to usage of vaccines for the health department, items that the emergency management has... down to basic, simple inventory that we keep track of for our building materials."
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Christian Neumann
European Patent Office
"The integrated solution approach does support our approach much better. If you look at it from a technical point of view it is one integrated database and that is much more easy to handle than a lot of distributed databases."
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Rena Owen
Chesapeake Energy
"ARCHIBUS helped us get organized. It saved us time by having everything in one database: all of our employees are housed in there, all our asset management, and property purchases."
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Brian Rossler
Vancouver Coastal Health (CA)
"Before the [ARCHIBUS] system, we didn't have the ability to find information quickly or track it. Now we have it in a central location and can access all our project information from the system. It also helped us with catching some errors in design earlier and saved us about $1,000,000 in rework."
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Jeff Paul
Great American Insurance Group
"By identifying space vacancies using ARCHIBUS, we were able to achieve a restack that delivered six-figure savings in annual lease costs."
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Jeff Weides
Chesapeake Energy
"Our growth is exponential... The savings [from ARCHIBUS] is in manpower cost reduction – we haven't had to hire additional staff we would have had to hire to maintain the number of properties and leases that we have."
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Antonio Ingrosso
Pirelli Real Estate
"Pirelli chose ARCHIBUS because each module matched project requirements. One of the most important reasons Pirelli was chosen as a partner [by Italian governments, to manage agency facilities] was the promise to use and implement ARCHIBUS."
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Chris Keller
FSG
"One of the key value customers achieve with ARCHIBUS is direct process improvement... A general asked [his staff] for a report listing all his space and where everyone was and where they sat. The report took several months and was 75% accurate. Then we came in and put in a system. The next time he asked for a report, he had it in a few hours and it was 95% accurate. It was quite valuable to the organization - and to him."
*With FSG at time of interview, currently working for ARCHIBUS
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Nicola Martinelli
eFM
"At present, we are working on a public sector project [with Italian government] whose aim is to reduce real estate and facilities management costs by over �1.5 billion in three years. Space planning is a crucial capability to achieving those results and ARCHIBUS will be a perfect companion to ensure feasibility and success."
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Alessandro Barni
Pirelli Real Estate
"In 24 months, Pirelli has acquired 250 public clients, each with one or more contracts. W e manage 3,000 buildings totaling 5,000,000 square meters [50,000,000 square feet] of space and provide over 6,000 specific services.. Thanks to the ARCHIBUS implementation, Pirelli is able to monitor project timing, document management, estimating, contract management and building operations management on a single platform."
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Patricia Royea
Department of National Defence
"This is my eighth conference. I find the networking is great -- lessons-learned from other companies are a great benefit for us to take back to our CEO. So is the free training. It has also given me the opportunity to view other modules, and to see how they work and the benefit of having them in our company."
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Silvia Mastrapasqua
University of Bologna
"The University portfolio consists of over 500,000 square meters [approximately 5,000,000 square feet] of space in 380 buildings and in the next few years that floor space is expected to double ... The ARCHIBUS implementation has made it easier to manage our most strategic activities. It is making us more efficient and effective in improving services to students, researchers, and faculty."
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Bruno Labate
St. Joseph's Health Care London
"The benefit of ARCHIBUS for our organization has been to provide a service, a systematic approach - a science to the service for our customers. We're also bound in the healthcare business by a ton of regulation and accreditation standards; we have the documentation and infrastructure that ARCHIBUS provides for demonstration of performance."
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Tom Pagurek
Siemens Medical Systems
"ARCHIBUS is used by upper management to ensure we're meeting our business objectives, including KPIs. To ensure we're meeting those and our regulatory compliance, upper management pulls reports based on ARCHIBUS. It will also help us address the future and customer issues such as condition assessment and environmental sustainability. These can be very big in the medical space."
*With Siemens Medical Systems at time of interview, currently working for ARCHIBUS
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Chris Phinney
City of Hamilton, Ontario
"On 10,000 work orders, we'd only receive hours and comments on 5,000. Since our [ARCHIBUS] deployment, we're up to 90%. We finally see that 100% is a reasonable goal we can actually reach."
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Francis Mitchell
Bank of New York Mellon
"If we didn't have ARCHIBUS, we'd still be in the Stone Age. All we had running [prior to the merger with Mellon, producing a company with approximately 19,000,000 square feet of space] was a third party system that gave us hard data we could export onto Excel, but we couldn't tie the space data back to other information such as drawings. With ARCHIBUS, we've been able to pull a lot of different information together."
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Pedro Branco Ló
Portugal Telecom
"We had [poor] customer satisfaction because we were totally reactive. Now we can do preventive maintenance and respond to client requests faster... and can also chargeback to the different divisions of the company all costs related to space usage."
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Therese Fick
State of Missouri
"I think [the new work order system] saved a lot of time... Now it's all automated. Guys come into the system and print out their own PMs for the week... that saved a whole person's time."
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Ray Dinello
Director of Facilities
Information Systems (2012)
University of North Carolina - Charlotte has been using ARCHIBUS' facilities management software for nearly a decade. While the implementation started small, the Facilities Department now uses ARCHIBUS applications for nearly every business process. ARCHIBUS is helping both strategically and operationally. One major ongoing project is optimizing the University's condition assessment process using ARCHIBUS.
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Gary Craig
Parsons-NASA-Goddard Space Flight Center
"One thing the First Responder module allowed us to do with ARCHIBUS was to get all the building and employee images into one database. Now the First Responder can see an occupancy plan, and see all the personnel on a particular floor."
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Roberto Cagneschi and
Guiseppe Capicotto
Monte dei Paschi die Sienna Banking Group
"The greater efficiency has meant that the bank will be able to reduce facilities management staff by approximately 20%. After the initial €1 million investment in ARCHIBUS last year, we've saved about €500,000, with additional projected savings of €1.2 million over an estimated payback period of 18 months."
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Ray Dinello
Director of Facilities
Information Systems (2010)
"We do know that our customers love the fact that they can go on the Web to submit work requests. Our guys like the fact that instead of fifty clicks they can do three or four clicks to get a work order into the system."
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Lisa Lee
TimeWarner: Turner Broadcasting
"[ARCHIBUS] really does save us some money and definitely time...because of ARCHIBUS, our facilities services group says that customer satisfaction has increased about 50%. They're able to follow-up quickly, they're able to find people quickly -- they're very happy with it."
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Massimo Ristoratore
Fersservizi/Ferrovia della Stato
"Our goal was to use space better and there is no competitor to ARCHIBUS in this kind of project."
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